Turn Bad Google Reviews Into Bookings

Even if your restaurant is stuck at 1–3⭐

AI-powered review responses with human oversight for restaurants losing customers because of bad reviews.

Apply for the Waiting List Limited restaurants per city · Manual review required

See The Difference

Professional responses turn negative reviews into trust-building opportunities

John D.

★★☆☆☆

"Waited 45 minutes for cold food. Server was rude. Never coming back."

❌ Typical Owner Response

"We were busy that night! Maybe you should have been more patient. We have plenty of happy customers."

John D.

★★☆☆☆

"Waited 45 minutes for cold food. Server was rude. Never coming back."

✅ Our Professional Response

"We sincerely apologize for this experience. This doesn't reflect our standards. We've addressed the service issues and would welcome the chance to make it right. Please contact us directly."

Future customers see both reviews — which response builds trust?

Bad Reviews Don't Just Hurt Your Rating

They actively drive customers away from your restaurant

👥

Lost Customers

"We used to be fully booked on weekends. Now we're half empty. The 2.3 star rating keeps people away before they even try our food."

— Marco, Italian Restaurant Owner, Amsterdam

🤐

Silence Hurts

"I read a bad review from 3 weeks ago. No response from the owner. If they don't care enough to reply, why would they care about my experience?"

— Lisa, Potential Customer

😤

Bad Responses

"I got angry at a 1-star review and told them off. Now that defensive reply has more views than my menu. I made it worse."

— David, Bistro Owner, Utrecht

What We Do

Professional review management that recovers your reputation

🔍

Monitor Reviews

We track all your Google reviews in real-time so nothing slips through. Every review is captured immediately, ensuring you never miss a customer comment.

✍️

Professional Responses

AI-generated replies reviewed by humans before posting—always on-brand and professional. We craft responses that de-escalate tension and rebuild trust.

🤝

De-escalate Conflicts

Turn angry reviews into opportunities to show future customers you care. Our responses demonstrate accountability and commitment to improvement.

🛡️

Protect Your Reputation

Build trust with potential customers who read reviews before booking. Consistent, professional responses signal that you value customer feedback.

Who This Is For

We specialize in helping restaurants recover from review damage

Restaurants rated between 1–3⭐ on Google Maps
Owners who know reviews are affecting bookings
No time or energy to respond properly to every review

⚠️ Limited Availability

We only work with a small number of restaurants per city to ensure quality and real results.

New restaurants onboarded monthly—not everyone is accepted.

Ready to Recover Your Bookings?

We manually review every application. If accepted, you'll hear from us within 7 days.

1-3⭐

Target Rating Range

7 Days

Application Review Time

Limited

Slots Per City

Apply Now Limited restaurants per city · Manual review required